What is included in the United Signature Service on connections?

Question

What is included in the United Signature Service on connections?

Answer

Our United Signature Service greeter will:

• Monitor your flight
• Meet you at the jet bridge (or at another designated point)
• Assist with terminal transfers
• Arrange United Club℠ access*
• Guide you to your departure gate
• Coordinate special requests
• Help you rebook or reschedule travel if your flight is delayed or cancelled
• Provide language assistance (if requested at the time of booking)
  *only applicable in US airports